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Contact Us

Got a landline phone, desktop computer, mobile phone, smart phone or tablet? Here are the best ways to get in touch:

Call 131330 for standard taxis

Anywhere within the greater Mandurah area and where possible - even beyond. Call 131330 to summon one of our next available standard taxis to your location.

Book a taxi in advance Phone or email

Between 9am and 5pm Monday to Friday you can pre-book a wheelchair vehicle, people mover or arrange airport transfers by calling us on 08 9581 8999 or email bookings@mandurahtaxis.com.au

Swan Taxis App For Android or Apple smartphones and devices

A personalised and user-friendly application with advanced features to make booking and paying for a taxi effortless.
The ComfortDelGro SWAN TAXIS App released in April this year comes with updated and enhanced features such as:
- Customised favourite location and journeys
- History of last ten journeys
- Taxi tracker, your taxi number, sharing of trips
- Instant feedback and rating of driver

CUSTOMER SERVICE

Mandurah Taxis is very committed to customer satisfaction and we strive to offer an efficient and friendly service.
In order to better our service to customers and understand our customers needs we encourage constructive criticism, compliments and general enquiries of any nature.

LOST PROPERTY

Customers who feel they have lost an item in one of our taxis are now able to lodge an enquiry by emailing us the following information if known:
1. Your name 2. Phone number 3. Alternative phone number (ie mobile)
4. Your Email address 5. Description of item/s lost
5. Description of the circumstances 6. Pick up address
7. Drop off address 8. Taxi vehicle number / number plate
9. Driver ID 10. Drivers name
Email to us at booking@mandurahtaxis.com.au
Alternatively you can call a Lost Property officer during business hours on (08) 9581 8999 or [click here]

 

CUSTOMER FEEDBACK

Mandurah Taxis values all possible feedback from our customers. Please email your feedback to bookings@mandurahtaxis.com.au.
Please allow 2 full business days for a response.

Alternatively, we welcome customer feedback and enquiries via our facebook page. Please like us to be kept up to date.
Please direct any traffic related incidents, including breaches of the road traffic code directly to the WA Police Service on 131444.

 


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